We’ve added a new article to Backup4all’s extensive Knowledgebase, that helps users encountering “Access denied” errors when trying to set up scheduled tasks: Access denied error when trying to create a scheduled task
Backup4all allows users to automate backup job executions by creating scheduled backups. This means that you only have to create a backup job and set it to run automatically at certain periods of time. Backup4all uses the default Windows scheduler to set up the scheduled tasks that you define. While most of the time those run without problems, there are some situations when users receive access denied errors when trying to set up a scheduled job.
There are 2 possible scenarios when this error occurs:
- Your Windows user account is restricted and doesn’t let you create scheduled tasks. You can easily test if it’s restricted by going to Start->Control Panel->Administrative Tools->Task Scheduler and trying to Create a new task. If you receive an error, you must contact your admin to give you more rights.
- If your Windows user account is not restricted to create scheduled tasks, that means the permissions for the Backup4all scheduled tasks folder were modified.
If the issue is the permissions for Backup4all scheduled tasks folder, simply follow these steps to fix that problem:
- Close Backup4all if it is open.
- Go to Start->Control Panel->Administrative Tools->Task Scheduler
- Under Task Scheduler Library go to Softland->Backup4all 9 folder (this applies to older versions too, just the folder name would be different).
- Delete the Backup4all 9 folder from Task Scheduler.
- Restart Backup4all. The “Backup4all 9” folder will be recreated in Task Scheduler with the correct permissions.
- Try again to create a new scheduled task from Backup Properties->Scheduler.
That’s it, scheduled backups should run just fine after that. In the rare case that this still doesn’t solve the problem, you can contact our support team here: Contact Us
This is a summary of the full article we’ve recently posted. For a detailed tutorial on how to configure your backups to use split files, read the full article in our Knowledgebase: Access denied error when trying to create a scheduled task